At VitaProtect, protecting your personal information is a top priority. This Privacy Policy explains what information we collect, why we collect it, and the rights you may have regarding your personal data under applicable U.S. privacy laws.
1. Data Controller
NextHub Digital AG
Via Giovan Battista Pioda 8
6900 Lugano, Switzerland
Company Identification Number: CHE-332.633.398
Email: privacy@nexthubdigital.com
2. Data Protection Contact
Dr. Gabriel Mercas
Email: gabriel@pgstudiolegale.it
3. Information We Collect
As part of your request for a personalized insurance consultation, we may collect the following information:
- First and last name
- Date of birth
- ZIP code and city
- Email address
- Phone number
- Family and social security status
We may also automatically collect certain browsing and technical information for analytics and security purposes, including:
- IP address
- Browser type
- Device information
- Pages visited and interaction data
4. Purpose of Data Processing
We use your information for the following purposes:
Connecting You With Advisors
To share your request with partner health insurance advisors who can assist you.
Request Follow-Up
To ensure your request has been properly processed and to provide customer support.
Service Improvement
To analyze website usage and improve our services, tools, and user experience.
Legal Compliance
To comply with applicable legal, regulatory, and compliance obligations.
5. Legal Basis for Processing
We process your personal information based on:
- Your consent when submitting forms or requests
- Our legitimate business interests in providing referral and comparison services
- Pre-contractual measures taken at your request
- Compliance with applicable legal obligations
6. Sharing of Information
Your information may be shared with selected partner advisors solely for the purpose of responding to your request.
We do not sell your personal information to unrelated third parties.
Certain rights regarding the sharing or sale of personal information may apply to residents of specific U.S. states, including California under the California Consumer Privacy Act (CCPA/CPRA).
7. Data Retention
We retain your personal information for up to three (3) years from your last interaction with us, unless a longer retention period is required by law.
After this period, your information will be deleted or anonymized.
8. Your Privacy Rights
Depending on your U.S. state of residence and applicable laws, you may have the following rights:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to restrict certain processing activities
- Right to data portability
- Right to object to certain uses of your information
- Right to withdraw consent where applicable
- Right to opt out of the sale or sharing of personal information (where applicable)
To exercise your rights, contact us at: privacy@nexthubdigital.com
California residents may also designate an authorized agent to submit requests on their behalf in accordance with applicable law.
9. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
10. Cookies and Tracking Technologies
This website uses essential cookies necessary for website functionality, as well as analytics cookies to help us improve our services.
You may configure your browser settings to refuse non-essential cookies.
Certain U.S. state laws may allow you to opt out of targeted advertising or certain tracking technologies.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. The latest version will always be posted on this page.